"GP Partnership Disputes"
 

I am writing a book about GP Management issues . I have emialed  the following points to the BMA and LMCs. 

I am a critic so I will criticise colleagues, patients and staff. 

"Here are just  some  of the serious  mistakes made by Practice Managers over the past 20 years in my past lived experience as GP Partner . Most were arrogant , split and Incompetent; especially those of overseas origin. I have observed that people from  Eastern Europe are often racist; and do not listen to an Asian Doctor. 

In one Practice I had to dismiss all the administration staff of overseas origin for rude disrespectful behaviour. I kept the people brought up in the UK because they were polite. 

Staff are not allowed to be rude to me as  the boss GP Partner or Medical Director. I will get angry and            discipline them using the Practice “Staff Employment Handbook”; shout at them; tell them off; keep a written record and give a written warning every time; then dismiss them after a second episode of failure; in accordance with the STAFF HANDBOOK. 

The Metropolitan Police used their "Staff Handbook" to discipline and dismiss (sack) had staff in 2011 and in 2024. You will soon be able to  buy a good "Staff Handbook" from this website in the "shop" section. 

The mistakes below are recurring problems over the years – they happen again and again. 

1.Making errors in payroll because they cant do mental arithmetic.

2.Taking down important NHS posters to protect the staff Stating that we will not tolerate abuse of staff.

3.Taking  4 weeks off sick leave In  a year from stress and thinking they are wonderful. Thinking she will it be criticised or told off.

4.Having a poor memory. Being forgetful.

5.Lying on their CV stating that they had two Grade A at A- level but had Certificates for only one Grade A." 

6. Failing to file bank statements and bills properly in    logical date order and subject order for 7 years.

7. Losing the e-file for CQC or ICB  work done as he had only one copy. No backup copy was kept. So keep 3 copies of every file labelled a,b,c, e.g. CQC file 01.03.26a, CQC 01.03.16b, CQC 01.03.26c. 

Keep 30 or more folders for CQC, GMC, MDU, ICB, QOF, Diabetes, Asthma, Disputes 01.03.26, Complaints 2016 etc. Many Managers have no filing system (Archiving system) will well organised labelled files & folders. 

Important things to say to your new Practice Manager (PM):

1) I am the boss (Director, Partner) here so you need to do what I say. I will not tolerate rude or disrespectful    behaviour. You have a 12 month probationary trial period but I expect good behavior after this also. I        expect good manners and behaviour from all staff. 

2) You are not permitted to make any changes here without my permission. You need to discuss all matters with me first. Any big  expenses will affect my profits. . We shall have weekly progress meetings and keep records of these. 

3) You are not permitted to discuss matters about the Practice with  outside organisations without my consent e.g. The ICB/ Health Authority, Practice Accountant of Solicitor; other other local Practices. Keep all matters private and confidential (restricted) .

4) You are not clinically trained so are not allowed to make clinical comments or  judgements or comment about clinical  issues.  Have you worked on a hospital psychitry unit ? Well I have - so I am the boss here. 

5) You must reply to my emails ; or I shall consider this to be poor performance. 

For full details buy the book from this website titled 

"GP PARTNERSHIP DISPUTES".

If a GP Partner  has been suspended or struck-off by the GMC and has stolen £20,000 from the practice bank account; refusing to repay it; then one need to contact the NHS PENSIONS OR HEALTH AUTHORITY  FRAUD TEAM to claim the money back. All Pension Schemes and Investment Companies have anti-fraud measures. So one can also contact Virgin pensions or other Investment Companies. 

There is no need to pay for Solicitors. This method saves £30,000 in legal fees and £40,000 in Court fees for each  Practice.